How it all works
End-to-end process — including money, product cost, and non-returnable goods.
You pick a plan & brief us
Choose Basic (no buy) or a plan that buys. Tell us URL, SKU, city, and whether the item is returnable. High-ticket or non-returnable must be called out.
You pay the service fee
Fixed plan price via UPI/bank. This is for our work, not unlimited products. If cart will exceed product budget, we collect a product deposit next.
We confirm product money
Within budget → we buy with our float. Over budget / non-returnable approved → you deposit the estimated cart total first. No surprise purchases.
Secret shop as a stranger
Real device, real payment, no brand emails. Screenshots from discovery → checkout → delivery → unboxing → support (and return if that plan).
Returns (only on Return plan)
We file a real return. Refund from merchant offsets our product float. If return is denied, we document it — that’s part of the audit value.
Scorecard + fixes
Seven pillars, 0–100 score, top fixes. Private to you — not fake public reviews.
Money flow (simple)
- Service fee → paid to IndiaOffers (always).
- Product + shipping → we pay merchant; covered up to plan product budget.
- Overage / non-returnable deposit → paid by brand before we click Buy.
- Merchant refund (if any) → stays with us to offset float, not refunded as cash on top of service fee.
Scoring pillars
| Pillar | Max |
|---|---|
| Discovery & first impression | 10 |
| Product page honesty | 20 |
| Checkout experience | 15 |
| Fulfillment & shipping | 15 |
| Product quality | 20 |
| Customer support | 10 |
| Returns & refunds | 10 |
On Basic UX, fulfillment/product/returns are scored lightly or marked N/A (no parcel).